Call Center Supervisor - غير محدد

التفاصيل

Call Center Supervisor
We are searching for a dedicated, supportive call center supervisor who can coach and motivate call center representatives as they field calls from clients. They will continue to support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with ongoing coaching opportunities and inspiration. You should be analytical, supportive, and prepared to act as a resource to agents.Call Center Supervisor Responsibilities:Hiring, training, and preparing call center representatives to respond to customer questions and complaints and troubleshoot problems with services or products.Ensuring agents understand and comply with all call center objectives, performance standards, and policies.Answering agent questions regarding best practices or difficult calls.Identifying operational issues and suggesting possible improvements.Send CV on below Mentioned Number : 0545943508

مميزات الوظيفة

- دوام كامل

شروط الوظيفة

- امطلوب غير محدد