وصف الوظيفة
التفاصيل
Customer Service Agent تقنية المعلومات - الشبكات*handle compalins, order delivery time and inquires *Maintain superior customer experience for e-commerce channel. *Managing customer inquiries, via both and telephone. *Managing special circumstances and needs based on inquiries. *Assist customers with membership, and returns *Handle social media complains and inquiresExpertise / experience with Magento is not required, but is a plus.MS Office proficiencyBA or BS, or equivalent, in statistics, business, or related field2-5 years in e-commerce sales and/or online marketing and merchandising.Ability to adapt to highly entrepreneurial environment and respond to changes quicklyStrong problem-solving and critical thinking skills Detail oriented; strong organizational and time management skillsSelf-motivatedAble to maintain and build effective relationships with cross-functional teamمدى مبتدئ (خبرة اقل من سنة إلى 3 سنوات)
مميزات الوظيفة
- دوام كامل
شروط الوظيفة
- يشترط الخبرة في مجال العل