وصف الوظيفة
التفاصيل
Medical Customer Service Rep خدمة العملاء - الدعم والمساندة- Following organizational policies and procedures for scheduling appointments, communicating with patients, and updating medical records - Providing information about treatment options to patients and their families, answering questions about insurance coverage, filing claims, and helping patients navigate the claims process - Explaining insurance coverage to patients and helping them understand how much they will have to pay out of pocket for services rendered - Maintaining confidential medical records for each client in accordance with HIPAA guidelines - Scheduling appointments with clients based on their availability and preferences, confirming appointments via phone or , and updating patient files with new information - Providing customer service to patients by answering questions about insurance coverage, billing issues, and other topics related to medical care - Training new employees on company policies, procedures, and protocols - Providing information about the location of facilities such as clinics, hospitals, and pharmacies located near the patient’s home or work - Taking detailed notes during appointments and recording them in the patient’s file.لغة انجليزية جيدةالإتصال الجيدمهارات الحاسب الالي
مميزات الوظيفة
- دوام كامل